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Serving Long Island City & Surrounding AreasEmergency line: Open 24 hours · Office: Mon–Fri 8AM–6PM · Sat: 9AM–2PMEmergency line: Open 24 hours · Office: Mon–Fri 8AM–6PM(234) 345-4574

Privacy Policy

Last updated Last updated: January 2025

Introduction

Cascade Plumbing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you: fill out a contact form, request an estimate, schedule a service appointment, or communicate with us via phone or email. This information may include your name, email address, phone number, home address, and details about your plumbing needs.

How We Use Your Information

We use the information we collect to: respond to your inquiries and service requests, schedule and perform plumbing services, send appointment confirmations and follow-up communications, improve our website and services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Your Rights

You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and opt out of marketing communications.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@cascadeplumbing.com or call (234) 345-4574.